1. Introduction
Head Office Academy, trading as Limitless Women in Business ("we", "our" or "us"), is committed to protecting your privacy. This policy explains how we collect, use and look after your personal data when you use our websites, including limitlesswomeninbusiness.co.uk and limitless-women-in-business.netlify.app.
We are based in the UK and handle your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Where they apply, we also follow the EU GDPR, United States privacy laws including the CCPA/CPRA, and the Australian Privacy Act 1988.
2. What we collect
- Personal data: your name, email address, phone number, Instagram handle or website, and anything you tell us through our forms, such as the type and size of your business and what you'd like help with.
- Booking details: the date and time of any call you book with us.
- Usage data: your IP address, browser type, device information and the pages you visit.
- Marketing data: email opt-ins, ad interactions and engagement data, where you have agreed to cookies.
3. How we use it
- To respond to your enquiry and arrange your discovery call
- To deliver our coaching services and content
- To personalise your experience and measure how our website and ads perform
- To send you marketing, only if you have opted in
- To improve our offers and your experience
- To meet our legal obligations
4. Legal grounds
- Consent: when you opt in to being contacted, to marketing or to cookies
- Contract: to deliver services you have asked for
- Legitimate interests: to run and improve our business
- Legal obligation: to comply with the law
5. Who we share it with
We never sell your data. We use trusted service providers to run our website and business, who process your data on our behalf:
- Google (Google Workspace, Sheets and Calendar), where we store enquiries and manage calls
- Cal.com, which we use for call bookings
- Netlify, which hosts our website
- Meta (Facebook and Instagram), for advertising measurement, only if you accept cookies
Some of these providers may process data outside the UK. Where they do, appropriate safeguards are in place, such as the UK International Data Transfer Agreement or standard contractual clauses.
6. Cookies
We only use advertising cookies, including the Meta Pixel, if you click Accept on our cookie banner. If you click No thanks, they are not loaded. You can change your mind at any time by clearing cookies for this site in your browser, and the banner will ask you again.
7. Your rights
You have the right to:
- Access, correct or delete your personal data
- Withdraw your consent at any time
- Ask us to restrict or stop processing your data, or object to it
- Request a copy of your data to take elsewhere
To use any of these rights, email hello@limitlesswomeninbusiness.co.uk.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk. We'd appreciate the chance to put things right first, so please contact us.
8. Data security
We use secure hosting, encryption and access controls to protect your data. No system is completely secure, so please take standard precautions online too.
9. How long we keep it
We keep your data only for as long as we need it to deliver our services or meet our legal obligations. After that, it is deleted or anonymised.
10. Children's privacy
Our services are not intended for anyone under 18, and we do not knowingly collect data from children.
11. Contact
Email: hello@limitlesswomeninbusiness.co.uk
Website: limitlesswomeninbusiness.co.uk
12. Updates
We may update this policy from time to time. Any changes will be posted on this page with a new effective date.
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